RETURNS, REFUNDS, & EXCHANGES

  • How do I make a return?

    If you aren't 100% satisfied with your purchase, we offer a full refund for up to 30 days from the date of receipt. Items must be unworn with original tags. To return your purchase, please ship the item(s) back to us using and follow the prompts in our returns portal.  Note: all items marked FINA...
  • How do I make an exchange?

    To make an exchange, please use our portal by clicking here and following the prompts. Note: any items marked FINAL SALE may not be returned or exchanged.
  • Do you offer free returns?

    We charge a $7 fee for refunds to credit cards or instant credits. Click here to create a return label. Alternatively, you are welcome to send items back to us at your expense using a trackable method of your choice.
  • Where is my refund?

    Refunds usually take about 7 days to be processed after they are scanned by carrier.
  • How long does it take for my bank to credit my account after you refund me?

    It depends on your bank, but typically two to three business days.
  • What is the best way to ship my items back?

    For fastest return processing, click here to create a prepaid return label (subject to a $7 fee on refunds). Click here to create a return label. You may also ship using a trackable method of your choice (at your expense). Please email a record of your tracking number to info@flagandanthem.com an...